The company Saudi Arabia Marketplace team is seeking a talented, customer-obsessed Category Merchant Manager (CMM) to help shape the future of our Home and Electronics marketplace. In this position, you'll take ownership of significant portions of our fast-growing Home and Electronics category P&Ls, driving both top-line growth and bottom-line efficiency. You'll be the architect of strategic initiatives that redefine how third-party sellers engage with our Home and Electronics marketplace, crafting incentive frameworks that align seller success with customer satisfaction.
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Location
SAU, Riyadh
Key Responsibilities
- Collaborate closely with Home and Electronics Leadership on planning and business strategy.
- Drive a best-in-class shopping experience for customers in Home and Electronics categories.
- Maximize unit sales and Gross Merchandise Sales (GMS) growth through timely analysis and action.
- Optimize assortments across various home goods and electronics product lines.
- Develop strategies to enhance seasonal offerings and stay ahead of technological trends.
- Partner with Marketplace teams to identify and recruit strategic sellers in Home and Electronics.
- Focus on expanding category group selection offerings.
- Develop frameworks to onboard and support small to mid-size brands in both categories.
- Innovate with our sellers to drive optimal customer experience across the Home and Electronics 3P business.
- Ensure customer experience parity between 1P and 3P items in both categories.
- Collaborate with Quality Assurance teams to maintain highest standards for electronics and home goods.
- Work with Supply Chain to optimize delivery experience for large home items and delicate electronics.
Work Conditions
As HL CMM, you'll drive strategic decision-making through data-driven insights and market analysis. Your day involves monitoring category performance metrics, collaborating with sellers to optimize their offerings, and working with cross-functional teams to enhance the customer shopping experience. Key activities include reviewing daily sales performance, conducting seller business reviews, participating in supply chain optimization meetings, and developing strategies to expand product lines and stay ahead of technological trends. You'll focus on maintaining high-quality standards for home goods and ensuring that electronics offerings meet the latest industry specifications and consumer demands.
