Certification Center Officer

About the Role
This position ensures the correct and timely issuance of Certificates of Conformity (CoC) while meeting productivity and quality targets for the Certification Center. The role involves assessing product and/or exporter risk levels, identifying essential product requirements and applicable standards, and providing quality and technically-based opinions on product standards, classification, and certification.

Responsibilities

• Ensure correct and timely Certificate of Conformity (CoC) issuance in relation to productivity and quality targets of the Certification Center.
• Assess product and/or exporter risk levels and identify product essential requirements following Business Rules on conformity assessment, classification, import eligibility, and process flows, Conformity Assessment Instructions (CAIs), and other related references.
• Provide quality and technically based opinions on product standards and product classification and certification.
• Assist in resolving standards, classification, and certification cases, as well as other requests or inquiries by utilizing technical expertise on specific goods or commodities.
• Review and analyze products, processes, or documentation for compliance with regulatory and standard requirements.
• Conduct conformity assessments, audits, and gap analyses.
• Interpret national and international standards (e.g., ISO, IEC, regulatory directives).
• Prepare conformity reports, risk assessments, and corrective action plans.
• Liaise with internal teams, regulators, certification bodies, and external auditors.
• Monitor changes in regulations and standards and assess their impact.
• Support certification, accreditation, and approval processes.
• Investigate non-conformities and recommend corrective and preventive actions.
• Maintain accurate compliance records and documentation.
• Provide timely customer communication with accurate data and regulatory guidance.
• Perform KPI driven tasks under strict adherence to timelines/TAT.

Qualifications

• Bachelor's degree in Chemical, Pharmaceutical, or related field.
• 1+ years of experience in a related field.

Additional Information

• Onsite position.