The Solution Architect acts as a trusted technical advisor for customers and partners, ensuring that SUSE’s solutions align with their business and technical needs. You will work closely with regional sales and partner teams to drive technical excellence in solution design, positioning SUSE as a leader in the industry. The role will leverage specialized knowledge to consult with customers, supporting sales presentations, product demonstrations, proofs of concept, and technical requests. Ultimately, success will be helping customers invest in the right solutions from the SUSE portfolio, giving them a competitive edge.
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Key Responsibilities
- Engage with customers to understand both their technical and business needs, building valued relationships and developing as a trusted technical advisor. Conduct thorough assessments to identify gaps, opportunities, and challenges, ensuring that solutions are tailored to meet both immediate and future needs.
- Take full responsibility for the technical aspects of deal progression, from qualification to closure. Champion the technical validation process, including product demonstrations, technical presentations, managing proofs of concept (PoCs), addressing customer objections, and ensuring that the technical value of SUSE’s solutions is fully realized.
- Serve as the voice of the customer by actively gathering and communicating customer feedback and requirements to SUSE’s Product, Strategy, and Engineering teams. Ensure that customer needs are reflected in new product features, updates, and messaging.
Skills & Experience
- Experience in technical consulting, pre-sales engineering, or solution architecture, with a focus on enterprise software solutions.
- Practical skills with Linux systems, open-source software, and related infrastructure solutions, with experience in cloud computing and container technologies like Kubernetes.
- Proven ability to articulate complex technical solutions clearly and effectively to diverse audiences up to CXO level, translating technical concepts into business value.
What We Offer
We empower you to be bold, driving your career to create the future you want. This is a compelling opportunity for the right person to join us as we continue to scale and prosper. We give you the freedom to be yourself. You will work in a global community of unique individuals with different backgrounds, talents, skills, and perspectives. A truly open community where everyone is welcome and encouraged to reach their full potential.
Location
United Arab Emirates
