About the Role
This is a sales role focused on acquiring new customers, who maintain an average account balance exceeding USD 200,000, or for private clients, a minimum balance of USD 1 million. The individual in this position is tasked with meeting monthly sales targets and expanding the high net-worth client base through both internal and external referrals. The role not only involves onboarding new clients but also upgrading existing clients to the new status.
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Job Background/Context
- The primary objective is to enhance the balance sheet by acquiring new-to-bank customers.
- Identifying existing clients who can be upgraded through increased funding is also part of this role.
Key Responsibilities
- Collaborate with the Acquisition Head and Branch Banking Staff to identify the target client base.
- Solicit new-to-bank customers through various channels.
- Assist clients in opening accounts either in the UAE or offshore (Singapore) depending on their preferences.
- Promote referrals from existing clients for prospects.
- Upgrade existing clients by upsizing current funding.
- Convert leads from the Telesales Unit and other channels into funded accounts.
- Engage with high payroll clients to convert them into funded status.
- Optimize funded opportunities among listed payroll companies.
- Ensure all KYC details for new accounts are complete and up to date.
- Build an investment client base by managing relationships and responding to referrals while also initiating self-driven business development.
- Spearhead micro marketing events focused on new-to-bank acquisition.
- Collaborate with the product team and telemarketing to create customer acquisition initiatives.
- Identify and pursue new clients that align with the company’s value proposition.
- Stay proactive in planning ways for the company to differentiate from competitors.
- Maintain connections with industry influencers and clients to deepen relationships and knowledge.
- Assist clients with investment and insurance needs by referring them to investment professionals.
- Stay informed about the economic environment and capital markets to effectively communicate with prospects.
- Meet performance metrics for new-to-bank acquisition, client penetration, and overall engagement.
- Conduct joint meetings with the Unit Head and maintain call reporting.
- Provide consistent, top-tier customer service.
- Adhere to compliance and control standards set by the company.
Qualifications
- Strong judgment and creativity in providing banking solutions.
- Understanding of the company’s structure, strategies, products, and target markets.
- Basic knowledge of risk and KYC policies, credit skills, and early warning detection mechanisms.
- Willingness to develop an understanding of commercial banking and its products.
- Effective teamwork and communication skills.
- Ability to maintain composure under pressure and demonstrate organizational skills.
- Strong passion for developing business opportunities and adapting to digital trends.
- Professional conduct and active participation in team settings.
Requirements
Knowledge/Experience:
- 3-5 years of experience in direct sales within the financial services industry.
- Preferably prior experience in acquiring high-net-worth clients or investment products (Mutual Funds, Insurance, etc.).
- Experience in related industries (e.g., real estate) is also considered.
Skills:
- Strong teamwork skills to meet diverse customer investment needs.
- Basic analytical skills to interpret research and performance data.
- High sales drive and ability to thrive in a fast-paced environment.
- Strong relationship-building skills with customers.
Qualifications:
- Bachelor’s degree or MBA.
Competencies:
- Selling skills
- Teamwork
- Leadership
- Business awareness
- Initiative and commitment to achieve
- Influence and negotiation
Contract Type:
Job Family Group:
Job Family:
The company is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need accommodation to use our search tools or apply for a career opportunity, please consult the accessibility resources available.
