About the Role
This position is intended for experienced professionals capable of performing work based on general and primary guidelines. The role primarily involves finding solutions to challenges that require analytical skills for understanding, solving, and addressing issues that have been escalated from less experienced levels. The complex operational activities include the preparation of policies and procedures for classifying, publishing, and archiving issues and decisions, as well as supervising related activities.
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Roles and Responsibilities
- Prepare policies, procedures, and standards for classifying, publishing, and archiving issues and decisions to ensure easy access and retrieval.
- Gather arguments from parties and positions from committees.
- Accurately classify issues according to subject matter.
- Extract principles from judicial decisions issued by appeal committees.
- Regularly publish final decisions in accordance with specific procedures for publication purposes.
- Digitally archive relevant decisions for future reference according to the specified procedures.
- Prepare reports on issues and present them to management, including action plans that recommend effective solutions/improvements.
- Follow all relevant unified operational policies, processes, and procedures to ensure work is performed correctly and consistently.
- Assist in resolving escalated issues and provide necessary support to less experienced teams to ensure work is executed efficiently.
- Escalate complex issues to the relevant individual to ensure problems are resolved appropriately and correctly.
- Perform other duties as per business requirements.
- Train less experienced staff on various job activities to ensure knowledge transfer, as necessary.
- Provide clear guidance, prioritize tasks, delegate responsibilities, and monitor the workflow of subordinates/less experienced staff.
- Support less experienced employees or direct reports in executing their tasks according to specified policies and procedures.
Qualifications and Job Requirements
- A minimum of 4 years of experience in the field.
- Bachelor's degree in Archive Management, Law, or an equivalent field.
