About the Role
You will be part of a leading global blockchain ecosystem, ensuring efficient payment investigations and operations. As a pivotal contributor, you will work independently, addressing various challenges related to bank transfers, deposits, withdrawals, and returned payments within a dynamic environment.
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Responsibilities
- Conduct payment investigations for bank transfers, deposits, withdrawals, and returned payments.
- Manage and collaborate with payment providers or banking partners.
- Work independently as an individual contributor.
- Adapt to rotating or night shifts as required.
- Utilize strong communication and investigation skills to resolve issues.
- Preferably leverage experience in fintech, crypto, PSP, e-wallet, or banking operations.
Requirements
- 2-4 years of relevant experience in payment investigations.
- Experience working with payment providers or banking partners.
- Ability to operate comfortably as an individual contributor.
- Willingness to work rotating shifts/night shifts.
- Strong communication and investigative skills.
- Preferred experience in fintech, crypto, PSP, e-wallet, or banking operations.
Why Join Us
- Shape the future within the world’s leading blockchain ecosystem.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle unique, fast-paced projects autonomously in an innovative environment.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Enjoy a competitive salary and company benefits.
- Work-from-home arrangements are available (may vary depending on team needs).
We are committed to being an equal opportunity employer and believe that a diverse workforce is fundamental to our success.
