Client Account Lead Associate Director

About the Role
In this position, you will serve as the senior relationship owner for strategic resources clients, managing individual accounts with multi-million dollar revenues. You will be responsible for building and maintaining trusted advisor relationships at the CxO, VP, and SVP levels, particularly within operations, digital, and sustainability leadership functions. As you develop and execute long-term account strategies aligned with client transformation agendas—such as energy transition, asset optimization, and digital operations—you will navigate complex stakeholder environments across client organizations, government entities, and joint venture structures common in MEA energy markets.

Key Responsibilities

Client Leadership & Relationship Management

• Serve as the senior relationship owner for strategic resources clients, with individual multi-million account revenues
• Build and maintain trusted advisor relationships at CxO, VP, and SVP levels
• Develop and execute long-term account strategies aligned with client transformation agendas, including energy transition, asset optimization, and digital operations
• Navigate complex stakeholder environments across client organizations, government entities, and joint venture structures common in MEA energy markets

Revenue Growth & Commercial Management

• Own the account P&L—forecast, pipeline, revenue recognition, and margin management across all service lines within the account
• Originate and close new work through proactive opportunity identification, solution shaping, and senior-level commercial negotiation
• Lead pursuits end-to-end: from client opportunity qualification through to proposal, orals, and contract execution
• Collaborate with industry, technology, and functional practices to assemble differentiated solutions

Delivery Oversight & Quality

• Maintain executive accountability for all active engagements within the account
• Ensure on-time, on-budget delivery with measurable client outcomes
• Act as escalation point for delivery risk, resourcing challenges, and client satisfaction issues across the portfolio
• Champion responsible business practices, sustainability, ethical AI, and ESG commitments embedded into client delivery

Market & Thought Leadership

• Represent the company at industry forums, client events, and government roundtables across the MEA resources sector
• Contribute to insights on energy transition, industrial digitization, and resources sector reinvention
• Mentor and develop junior talent within the account and broader resources practice

What We’re Looking For

Experience & Background

• 12–16 years of professional experience, with significant experience in management consulting, professional services, or industry leadership within energy, utilities, chemicals, or natural resources
• Proven track record of owning and growing large, complex client relationships at a senior level
• Prior experience operating in MEA markets is strongly preferred; understanding of the KSA energy landscape is a significant advantage
• Proven ability to originate and close large engagements independently, navigating government procurement and joint venture client structures

Capabilities

• Executive presence and communication skills—able to command the room with clients and stakeholders
• Strategic commercial acumen—understanding how to build a business case, price a deal, and structure value-sharing arrangements
• Cross-practice orchestration—comfortable integrating capabilities from technology, operations, and strategy practices into coherent client offers
• Sector fluency—knowledgeable about the strategic, operational, and regulatory issues facing resources companies: energy transition, asset digitalization, workforce transformation, and supply chain resilience
• Proficiency in the Arabic language

Contract and Travel Details

• The position may require travel within the MEA region depending on client needs.