About the Job: Chalhoub Group has partnered with luxury tech brand Devialet, which is dedicated to elevating sound quality through innovative acoustics and design. As a Client Advisor, you will work with the GCC’s leading retailer in luxury audio products, ensuring an exceptional customer experience.
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Key Responsibilities:
- Deliver excellent sales and advisory services, utilizing personal experience and expertise to meet Devialet's objectives.
- Provide in-depth knowledge about products after comprehensive in-house training.
- Build lasting relationships with clients and team members.
- Meet and exceed sales targets set by management.
- Stay informed about market trends and competitor offerings.
- Manage store operations, including opening and closing procedures.
- Ensure accurate monitoring and updating of customer information using CRM tools.
- Oversee stock management, deliveries, and shipments to clients globally.
- Maintain quality reporting to the Head Office.
- Assist customers with product setup and installations.
What You'll Need to Succeed:
- Background in luxury retail with a passion for the audio industry.
- Experience in a customer-facing sales role, particularly in luxury settings.
- Strong understanding of sales principles and customer service practices.
- Excellent communication and interpersonal skills, along with strong storytelling abilities.
- Proactive attitude with problem-solving skills.
- Tech-savvy with the ability to adapt to challenges swiftly.
What We Can Offer You:
Chalhoub Group is committed to crafting enriching experiences and providing learning and development opportunities. We offer a competitive benefits package, which includes healthcare, contributions towards child education, remote and flexible working options, and exclusive employee discounts.
Language Requirements:
Not specified; fluency in English may be implied based on the context of the role.
Diversity Statement:
Chalhoub Group encourages applicants from diverse backgrounds and is committed to promoting inclusion and equal opportunity in the workplace.
