As a Client Manager at NTT DATA, your role will center on building and nurturing relationships with our assigned accounts, ensuring client satisfaction, and driving expansion across all solution areas. You'll manage and grow relationships by leveraging strategic thinking and advanced planning skills, coordinating with our global network of offices to deliver exceptional client experiences.
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Responsibilities
- Utilize state-of-the-art tools and methodologies to understand clients' needs and offer tailored solutions.
- Meet revenue and margin targets while minimizing client churn and maximizing retention.
- Develop and implement account strategies by leveraging extensive knowledge of the latest technology sales methods and trends.
- Analyze the client's situation, plan strategically, and navigate various geographies to drive sales engagement.
- Act as the first point of contact to address client issues and ensure consistent client satisfaction.
Requirements
- Strong sales business acumen, with a focus on planning and leveraging tools to meet business requirements.
- Proven skills in client engagement and management throughout the client lifecycle to improve relationships and drive sales growth.
- Deep knowledge of NTT DATA's offerings, client applications, use cases, and market trends.
- Extensive experience in global partner management and sales environments, with a focus on business development.
- Proficiency in using Salesforce.com or other CRM platforms.
- Ability to drive alignment to a common vision across multiple stakeholders.
- A bachelor's degree or equivalent in business or a sales-related field.
Workplace Type
Hybrid Working
Location
Riyadh, Saudi Arabia
