We’re looking for a Client Partner to join the company! You will build and manage partnerships with brands and agencies to help them expand their digital presences on the platform. You'll need great presentation and people skills, the ability to manage many projects at once, and a deep understanding of the digital advertising world.
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What you’ll do:
- Identify, prioritize, and secure business opportunities
- Ensure that our clients receive the highest level of sales and operational customer service
- Partner with other cross-functional teams on structuring and executing strategic initiatives
- Develop and implement best practices for client interaction, sales, and services
- Create persuasive sales presentations using market trends and case studies
- Responsible for educating clients on the platform's products and best practices
- Create, own, and execute the strategic approach for each account in the assigned book of business with the intent to simultaneously unlock and elevate each relationship
- Analyze campaign performance statistics and recommend performance enhancements
- Communicate and evolve a client's way of thinking to mirror success on the platform according to the Playbook & Planning Principals, while also balancing client goals
- Ensure strong health of the client relationships, identifying gaps where we do not have advocates, and asking for internal support to elevate the platform with clients under this book
- Own a room, present dynamically and instill confidence to challenge our clients in a kind, smart and creative way to ensure we are doing what is best for both businesses long-term
Knowledge, Skills & Abilities:
- Extensive knowledge of social media, mobile apps, and digital and mobile marketing
- Ability to perform well in a highly dynamic, rapidly changing environment
- Excellent communication and presentation skills
- Ability to engage and partner with C-Level executives
- Ability to win the support of key stakeholders
- A team player and collaborator
- Experience running Weekly Office Hours, QBRs, arranging or leading top-to-tops, and comfortability with senior level engagement sessions
Minimum Qualifications:
- Bachelor’s degree or equivalent preferred
- 5+ years of marketing, brand advertising, media sales, and/or online advertising experience
- Ability to travel as needed
Preferred Qualifications:
- Proven track record of growing top to bottom relationships with both clients and agencies
- Proven track record of reaching and exceeding sales goals
- Creative, outside-the-box thinker, and strategist
- Passion for the platform, marketing, and up for the challenge of building something from the bottom up
Work Conditions
At the company, we practice a 'default together' approach and expect our team members to work in an office 4+ days per week.
