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Client Training Coordinator

Unlock employer Dubai, United Arab Emirates Posted: 20 Jan 2026

Financial

  • Estimate: $40k - $60k*
  • Zero income tax location

Accessibility

  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Unspecified
  • English: Professional

Position

About This Role

  • Client Training Coordination: Book and manage client training events, ensuring prerequisites are met, course availability is confirmed, and client expectations are clearly communicated to the Training Services team.
  • Customer Service: Respond promptly and professionally to client inquiries, monitor training events through to completion, and provide ongoing support.
  • Client Retention and Account Management: Manage client and company retention, optimize revenue, and surpass client expectations through account follow-up.
  • Recurring Training & Upselling: Schedule and follow up on recurring training events and promote ancillary training courses that add value to the client experience.
  • Sales Support: Assist the Regional Sales Manager (RSM) with pricing agreements, document contract validity, and update pricing on relevant portals.
  • Payment Collection: Clearly communicate payment terms, assist with client check-ins, and support the collection of payments, including cash-on-delivery.
  • Sales Strategy Execution: Proactively ensure fulfillment of company sales strategies and targets, with a strong focus on exceeding goals weekly, monthly, and quarterly.
  • Prospecting: Identify and pursue new client opportunities as required.
  • Relationship Management: Build and maintain proactive, positive relationships with clients through direct personal interactions.
  • Account Follow-Up: Surpass client expectations through follow-up and effective communication. Organize visas, tickets, and hotel accommodation for clients as specified in the contract. Ensure accurate client data is updated in internal systems.

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Location
Dubai

Position Type
Regular

The company thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

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