Aligned to a territory and working together with Sales and Account Cloud Engineers (ACEs), the Cloud Adoption Manager will primarily focus on the post-booking side of our customer’s lifecycle, ensuring successful and sustainable cloud consumption growth. The ultimate goal is to improve usage and usage growth of Oracle Cloud while also creating a robust customer experience across the entire cloud adoption lifecycle.
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Responsibilities
- Collaborate closely with relevant TCE teams to agree on specific activities and deliverables for each managed account.
- Drive a fast and smooth customer activation, focusing on minimizing time to first value and accelerating consumption growth.
- Equip customers with the relevant knowledge for early usage.
- Continuously monitor and review the Adoption Plan with the customer to guarantee progress.
- Proactively monitor customer environments, assess risks, and build mitigation plans.
- Identify potential new workloads or implementation opportunities.
- Share information and facilitate connections with relevant Oracle activities to energize customer interest.
- Ensure progress and prompt resolution of service requests by engaging relevant teams and advocating for customers.
Requirements
- Proven experience in Tech Cloud engineering roles with successful customer engagements.
- Solid understanding of the cloud technology landscape with hands-on experience or certification in Oracle, AWS, GCP, or Azure.
- Extensive experience in the sales lifecycle with OCI architect experience or certifications.
- Strong communication and project management skills.
- Ability to understand customers’ existing IT landscape and business requirements.
- High energy, customer-centric approach with strong problem-solving abilities.
- Collaboration skills with great networking abilities and experience working with virtual teams.
- Proactive attitude and strong work ethic.
Work Conditions
- Regular Employee position with a professional experience level.
- Applicants must be able to read, write, and speak English.
- Visa/work permit sponsorship is not available for this position.
About Us
As a world leader in cloud solutions, Oracle is committed to expanding an inclusive workforce that promotes diverse insights and perspectives. We offer competitive employee benefits designed for work-life balance, flexible medical, life insurance, and retirement options. Our commitment extends to community engagement through volunteer programs and including people with disabilities in the employment process.
