Are you excited about leading teams to solve complex technical problems and drive digital transformation for customers? As a Cloud & AI Solution Engineering Manager at Microsoft, you will lead a team of Solution Engineers in empowering our enterprise customers to achieve more through Microsoft’s cloud and AI technologies. In this role, you will model Microsoft’s leadership principles of Model, Coach, Care – fostering a culture where your team members grow, succeed, and feel included.
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As a manager of Solution Engineers, you will engage with key customer technical decision-makers, leveraging deep technical and industry knowledge to build credibility and ensure technical wins. The role includes orchestrating team resources, maximizing customer engagement impact, accelerating presales activities through deep technical expertise and thought leadership – as well as overseeing solution demonstrations, guiding customers through digital transformation, and identifying new technical and business trends. This is a chance to shape strategy, influence key decision-makers, and be at the forefront of cloud innovation.
Location
Dubai, United Arab Emirates
Work Conditions
- Up to 50% work from home
- Full-Time
- 0-25% travel
Requirements
- Bachelor’s degree in Computer Science, Engineering or a related field, or equivalent practical experience.
- 5+ years of people management (direct or indirect) experience in the technology industry, leading technical teams, ideally in pre-sales.
- Proven ability to coach talent, build skills and scale teams.
- 10+ years of technical experience in Cloud and AI, with strong knowledge of Microsoft Azure (or equivalent platforms) across multiple domains.
Preferred Qualifications
- Experience leading technical conversations with customers, from understanding requirements to presenting solutions and managing objections.
- Able to translate complex solutions into clear business value.
- Experience developing technical strategies aligned to business goals, including coordination with cross-functional teams such as sales, marketing, engineering, and partners.
- Experience advising senior technical and executive stakeholders, with the ability to explain complex concepts in a clear, accessible way.
Responsibilities
- Hire, coach, and develop a diverse team of Solution Engineers. Set clear goals, provide regular feedback, and support professional growth.
- Foster an inclusive, high-performing team culture by leading with integrity, enabling success, and investing in people’s aspirations and development.
- Guide the team to design effective cloud solutions that address real business needs and deliver measurable outcomes.
- Ensure quality and consistency by sharing best practices and encouraging collaboration across teams and functions.
- Own your team’s contribution to Azure revenue targets, leading technical strategy in deal reviews and account planning to convert technical progress into sales velocity.
- Promote strong execution through disciplined opportunity management, clear accountability, and follow-through.
- Support innovation and solution excellence by coaching architectural design, prototypes, and pilots that accelerate customer adoption.
- Encourage modern, consultative sales approaches to position solutions with credibility and insight.
- Enable engineers to work effectively with partners to deliver complete, scalable solutions and overcome challenges.
Benefits
- Industry leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
