This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and contribute to the success of customers leveraging Ubuntu and open source products. As a Cloud Engineering Manager for the BootStack team, you will oversee a team responsible for managing day-to-day operations of customer environments, including customer service management, managed services operations, and consistent product improvement engineering.
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Key Responsibilities:
- Manage a growing engineering team to optimize the quality and velocity of both development and operations.
- Identify and measure team health indicators.
- Implement disciplined engineering and operations processes.
- Represent the BootStack team with respect to stakeholders, customers, and external teams.
- Ensure the team remains focused on priorities, milestones, and deliverables.
- Work to meet service level agreements with customer deployments worldwide.
- Deliver quality managed services in a consistent and timely manner.
Requirements:
- Bachelor's degree (or equivalent) in a technology field.
- Proven track record in software delivery using Python, Go, C, C++, Java, or similar, and/or experience managing operations teams.
- Proven experience with OpenStack.
- Strong commitment to testing methodologies and maintainable code quality.
- Experience with Linux system administration (Ubuntu/Debian preferred).
- Strong communication and cooperation skills.
- Familiarity with agile software development methodologies.
- Experience working in and managing distributed teams.
- Technical aptitude for understanding complex distributed systems.
- Experience with cloud topologies and technologies.
- Willingness to travel to team and company events and customer meetings (approximately 20% or less).
Work Conditions:
- Distributed work environment with twice-yearly team sprints in person.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and performance-driven bonuses.
- Recognition rewards and annual holiday leave.
- Maternity and paternity leave.
- Employee Assistance Programme.
- Opportunities for travel to meet colleagues from your team and others.
- Priority Pass for travel and travel upgrades for long-haul company events.
About Canonical:
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, a leading open source project and platform for AI, IoT, and the cloud, Canonical is dedicated to changing the world through innovative technology. The company has operated with a remote-first approach since 2004, promoting a culture that embraces diversity and excellence in the workplace.
Language Requirements: English proficiency is expected, but additional language skills may be advantageous.
