About the Job:
This role is an opportunity for a technologist with a passion for Linux and Cloud technologies to build a career with Canonical and drive success with those leveraging Ubuntu and open source products. As the Cloud Engineering Manager for the BootStack team, you will manage a team overseeing the day-to-day managed service of customer environments, emphasizing customer service management, operations, and product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success.
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Key Responsibilities:
- Manage a growing engineering team to optimize development and operations quality and velocity.
- Identify and measure team health indicators.
- Implement disciplined engineering and operations processes.
- Represent the BootStack team to stakeholders, customers, and external teams.
- Ensure team focus on priorities, milestones, and deliverables.
- Meet service level agreements for customer deployments globally.
- Deliver quality managed services in a consistent, timely manner.
Qualifications:
- Bachelor's (or equivalent) education in a technology field.
- Proven track record in software delivery (Python, Go, C, C++, Java, or similar) or managing operations teams.
- Proven experience with OpenStack.
- Commitment to testing methodologies and maintainable code quality.
- Experience with Linux system administration (Ubuntu/Debian a plus).
- Strong communication and cooperation skills.
- Experience with agile software development methodologies.
- Experience working in and managing distributed teams.
- Technical aptitude for understanding complex distributed systems.
- Experience with cloud topologies and technologies.
Travel Requirements:
Travel to team and company events and customer meetings, roughly 20% or less.
Benefits Offered:
- Performance-driven annual bonus.
- Personal learning and development budget of USD 2,000 per year.
- Annual compensation review and recognition rewards.
- Annual holiday leave and maternity/paternity leave.
- Employee Assistance Programme.
- Opportunity to travel to new locations to meet colleagues.
- Distributed work environment with twice-yearly in-person team sprints.
Location:
Dubai, Dubai, United Arab Emirates (Remote)
Company Overview:
Canonical is a pioneering tech firm at the forefront of the global move to open source. As the publisher of Ubuntu, Canonical is changing the world through innovation in the fields of AI, IoT, and cloud computing. With a remote-first model since its inception in 2004, Canonical values excellence and offers a unique opportunity to work at the cutting edge of digital business.
Canonical is an equal opportunity employer, fostering a workplace free from discrimination and valuing diversity in experience and perspectives.
