Canonical is a leading provider of open source software and operating systems, best known for our platform, Ubuntu. We support critical enterprise initiatives in areas like public cloud, data science, AI, engineering innovation, and IoT. As the company continues to grow, we are seeking a Cloud Engineering Manager to lead the BootStack team, which designs and operates modern distributed systems for customers.
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In this role, you will manage a team responsible for meeting customer service management, operations, and product improvement engineering objectives. You'll collaborate closely with customers, product engineering, and operations to ensure that our services meet a high standard.
Responsibilities:
- Manage and optimize a growing engineering team focused on development quality and operational velocity.
- Identify and track team health indicators.
- Implement disciplined engineering and operations processes.
- Represent the BootStack team with respect to stakeholders, customers, and external teams.
- Ensure team focus on priorities, milestones, and deliverables.
- Meet service level agreements for customer deployments globally.
- Deliver high-quality managed services consistently and in a timely manner.
Requirements:
- Bachelor's degree (or equivalent) in a technology field.
- Proven experience in software delivery using languages such as Python, Go, C, C++, Java, or similar, and/or experience managing operations teams.
- Proven experience with OpenStack.
- Strong commitment to testing methodologies and maintainable code quality.
- Experience in Linux system administration (Ubuntu/Debian preferred).
- Strong communication and cooperation skills.
- Familiarity with agile software development methodologies.
- Experience managing distributed teams.
- Technical aptitude for complex distributed systems and cloud technologies.
- Willingness to travel to team and company events and customer meetings, approximately 20% or less.
Work Conditions:
- This is a globally remote position.
- Occasional travel for team and company events.
Language Requirements: English proficiency is expected.
Compensation and Benefits:
- Competitive salary and performance-driven bonuses.
- Annual compensation reviews.
- Personal learning and development budget of USD 2,000 per year.
- Recognition rewards and annual holiday leave.
- Maternity and paternity leave.
- Team Member Assistance Program & Wellness Platform.
- Opportunities to travel to new locations for team events and meetings.
Canonical is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals.
