At PwC, our people in managed services focus on a variety of outsourced solutions and support clients across numerous functions. These individuals help organizations streamline their operations, reduce costs, and improve efficiency by managing key processes and functions on their behalf. They are skilled in project management, technology, and process optimization to deliver high-quality services to clients.
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As a managed service delivery generalist at PwC, you will execute outsourced processes, such as client and customer interaction; data review, enrichment and processing; implementing and monitoring quality controls; and resolving escalations and queries.
Responsibilities include:
- Owning the full sales lifecycle for cloud managed services, from qualification to closure.
- Engaging with CxO-level stakeholders to understand business requirements and propose appropriate cloud services solutions.
- Designing managed service offerings for IaaS, PaaS, SaaS, cloud cost optimization, DRaaS, monitoring, and governance.
- Building tailored proposals, TCO/ROI models, and contractual structures for multi-year cloud outsourcing deals.
- Collaborating with delivery, architecture, application, and security teams to ensure solution feasibility and compliance.
- Driving commercial strategy, operational and pricing models, and SLA/XLA definition.
- Developing and maintaining strong relationships with hyperscale’s (Azure, AWS, GCP), ISVs, and OEM partners.
- Responding to RFPs, RFIs, and leading cloud transformation workshops with clients.
- Tracking and achieving quarterly/annual sales targets in alignment with the cloud GTM strategy.
- Staying updated on emerging cloud trends and competitive landscape to refine offerings.
Qualifications:
- Bachelor’s in Computer Science, Engineering, or equivalent.
- 10 years of experience in Cloud Services Sales and solutioning role.
- Strong knowledge of cloud architectures (IaaS/PaaS/SaaS), migration strategies, FinOps, AIOPs, and DevOps.
- Certifications on Azure/AWS/Google Certified Practitioner.
- Proven success in structuring and closing complex cloud managed service contracts.
Skills:
- Strong communication skills and ability to build trusted relationships.
- Strong technology services domain knowledge for leading conversations.
- Executive-level presence and influence.
- Good negotiation skills and business acumen.
- Agility in handling complex deals and simplification of messages.
Location: Riyadh Region, Saudi Arabia
Work Conditions: On-site, Full-time
Language Requirements: Proficient in written and spoken English; Arabic is a plus
Travel Requirements: Up to 20%
Work Visa Sponsorship: Available
Government Clearance Required: Yes
