At Amazon, our vision is to be earth’s most customer-centric company. In 2006, we launched Amazon Web Services, providing customers access to the same cloud technology we built to serve millions of shoppers on Amazon.com. Amazon Web Services (AWS) is a secure cloud services platform, offering computing power, database storage, content delivery, and other functionalities to help businesses scale and grow. Millions of businesses use AWS cloud solutions to build sophisticated applications with increased flexibility, scalability, and reliability.
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As a Cloud Operations Architect, you will:
- Advise on solutions, provide technical guidance, and advocate for the customer
- Ensure AWS environments remain operationally healthy while reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges
- Drive technical discussions regarding incidents, trade-offs, and risk management
- Collaborate with a range of partners from developers to C-suite executives
- Proactively find opportunities for customers to gain additional value from AWS
- Provide detailed reviews of service events and metrics
- Solve problems across different customers as they migrate their workloads to the cloud
- Uplift customer capabilities by running workshops and training sessions
We value work-life harmony and strive for flexibility as part of our working culture. Achieving success at work should never come at the expense of sacrifices at home. We promote an inclusive team culture, continuous mentorship, and career growth opportunities amidst our strong focus on learning and diversity.
Requirements
- Experience in a similar role such as Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect, etc.
- Understanding of operational parameters and troubleshooting for Computing, Storage, Networking, CDN, Databases, DevOps, Big Data, Security, Applications Development
- Experience with internal enterprise or external customer-facing roles
- Ability to juggle tasks and projects in a fast-paced environment
- Customer obsession and fluency in Arabic and English
Preferred Qualifications
- Professional experience with cloud offerings such as AWS, Azure, Google Cloud Platform, etc.
- Programming or scripting skills in languages such as Java, Python, Perl, Ruby, C#, and/or PHP
- Previous experience as a Software Engineer, Developer, DevOps Engineer, etc.
- Understanding of DevOps practices and tools including Continuous Integration/Deployment, Puppet, Docker, Kubernetes, Chef is a plus
Join us and be part of history as we transform businesses through cloud computing adoption! We would love to hear from you.
