About the Job
Would you like to join one of the fastest-growing organizations within Amazon Web Services (AWS), and help customers of all industries and sizes gain the best value and service from AWS? As a Cloud Operations Architect, you will drive our customers’ creative and transformative spirit of innovation across all technologies - including Compute, Storage, Database, Big Data, Application-level Services, Networking, Serverless, Deployment, Security, and more. This is not a sales role; instead, it presents an opportunity to be the principal technical advisor and ‘voice of the customer’ to organizations ranging from start-ups to Fortune 500 enterprises.
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In this role, you will help craft and execute strategies to drive customers’ adoption and use of AWS services such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. Your technical acumen and customer-facing skills will enable you to effectively represent AWS within a customer’s environment and engage in discussions with senior leadership regarding incidents, trade-offs, support, and risk management.
You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The relationships developed with your customers will allow you to understand their operational needs and technical challenges, ultimately helping them achieve the greatest value from AWS. This position may require travel of 10% or more as needed.
Work Conditions
- Flexible work-life balance is encouraged, emphasizing the importance of harmony between professional and personal life.
- Inclusion is a core value, supported by initiatives promoting diverse experiences and ongoing learning opportunities.
- Mentorship and career growth are prioritized, creating an environment for continuous professional development.
Basic Qualifications
- 3+ years of technical engineering experience
- Experience with operational parameters and troubleshooting in three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment
- Bachelor's degree
Preferred Qualifications
- Experience with AWS services or other cloud offerings
- Experience in an internal enterprise or external customer-facing environment as a technical lead
- UAE National Citizen (Emirati)
Location
UAE, Dubai
