This is an opportunity to run a Professional Services team (also known as Field Engineering), helping customers understand and implement Canonical's open source solutions in public clouds and their own data centers. The role involves working across a wide spectrum of cloud offerings, including Ubuntu, virtualization, private cloud, and Kubernetes.
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As a Cloud Professional Services Manager, you will be responsible for managing team performance and providing career guidance, while actively participating in technical presales discussions to support sales goals. You will lead a team of engineers, coach and mentor them, and ensure quality and timely delivery of projects.
Location: Dubai, Dubai, United Arab Emirates (Remote)
Work Conditions:
- Remote work, managing a team in your time zone
- Willingness to travel up to 40% for internal company events, external tech events, and customer meetings
Responsibilities:
- Lead and develop a team of engineers, from graduate to senior levels
- Implement disciplined engineering processes and represent your team to stakeholders
- Collaborate with other leaders and contribute to the leadership team
What We Are Looking For:
- Knowledge of cloud computing concepts and technologies (Kubernetes, OpenStack, AWS, GCP, Azure)
- Practical knowledge of Linux and networking
- Experience in technical presales
- Excellent verbal and written communication skills in English
- Strong leadership and mentoring experience
Language Requirements:
- Proficient in English; additional languages such as Spanish or French are preferred
Additional Skills:
- Python knowledge
- Experience working with external partners and internal teams
What We Offer:
- Performance-driven annual bonus and recognition rewards
- Personal learning and development budget
- Annual compensation review
- Distributed work environment with in-person team sprints
- Maternity and paternity leave
- Employee Assistance Programme and travel opportunities
About Canonical:
Canonical is a pioneering tech firm at the forefront of the global move to open source, known for publishing Ubuntu. We aim to provide open source solutions that transform the tech sector and enterprise computing. As a remote-first company, we value excellence and offer a collaborative and diverse workplace.
