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Cloud Professional Services Manager

Unlock employer Dubai, United Arab Emirates Posted: 05 Jun 2025

Financial

  • Estimate: $100k - $145k*
  • Zero income tax location

Accessibility

  • Fully Remote
  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional
  • French: Preferred
  • Spanish: Preferred

Position

This is an opportunity to lead a Professional Services team (Field Engineering) that helps customers understand and implement Canonical's open source solutions in public clouds and data centers. The team works across a spectrum of offerings, from Ubuntu to virtualization, private cloud, Kubernetes, and sophisticated open-source solutions, including MLops and data platforms.

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As a Cloud Professional Services Manager, your responsibilities will include line management and career guidance for your team. You will need to develop engineering talent, represent your team from a technical perspective, and drive collaboration with other teams and customers. Active participation in technical presales is also expected.

Key Responsibilities:

  • Lead and develop a team of engineers, from graduate to senior level.
  • Coach, mentor, and provide career development feedback.
  • Implement disciplined engineering processes and measure team health indicators.
  • Represent your team and product to stakeholders, partners, and customers.
  • Develop and evangelize effective engineering and organizational practices.
  • Be an active member of the leadership team, collaborating with other leaders.

What We Are Looking For:

  • Knowledge of cloud computing concepts and technologies (e.g., Kubernetes, OpenStack, AWS, GCP, Azure, Ceph).
  • Practical knowledge of Linux and networking.
  • Experience in technical presales.
  • Excellent verbal and written communication skills in English.
  • Passion for developing and growing people, along with a track record of leading, coaching, and mentoring engineers.
  • Organized with a focus on timely, high-quality results.
  • An exceptional academic track record.
  • Additional language skills in Spanish or French would be advantageous.
  • Knowledge of Python is a plus.

What We Offer:

  • Competitive compensation that reflects geographical location, experience, and performance, with annual reviews.
  • Performance-driven annual bonus.
  • Personal learning and development budget of USD 2,000 per year.
  • Additional benefits including annual holiday leave, maternity and paternity leave, and an Employee Assistance Programme.
  • Opportunities to travel to new locations to meet colleagues.

About Canonical:
Canonical is a pioneering tech firm leading the global shift to open source. As the publisher of Ubuntu, a crucial open source project, Canonical is integral to AI, IoT, and cloud technologies. The company has maintained a remote-first workplace since 2004 and is committed to diversity, ensuring a fair and inclusive recruitment process for all applicants.

Location: Dubai, Dubai, United Arab Emirates (Remote)
Work Conditions: Full-time, Remote, managing a team in your time zone. Willingness to travel up to 40% for internal company events, external tech events, and customer meetings.

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