Cloud Solution Architect (CSA) Director for Business Applications

As Cloud Solution Architect (CSA) Director for Business Applications, you will lead a high-performing team of Cloud Solution Architects dedicated to delivering customer success through the adoption and expansion of the company's AI-powered Business Applications portfolio, including Dynamics 365 and Power Platform. You will have the opportunity to tackle complex challenges, deepen your technical expertise, and master cross-functional collaboration.

Responsibilities

• Lead the strategic execution and inspire excellence across people, delivery, and customer outcomes, ensuring measurable impact and growth.
• Design and implement Customer Success Unit (CSU) execution strategy for priority customer scenarios, including Sales, Service, and ERP transformation.
• Partner with country Customer Success Unit leadership and Specialist Team Unit teams to support renewals and drive usage.
• Coach and develop a high-performing team of Cloud Solution Architects (CSAs) aligned with business priorities.
• Ensure 90% of delivered hours align with the CSU on-strategy delivery model.

Qualifications

• Demonstrated people management experience, including leading technical teams or managers across consulting, sales, or architecture functions.
• Significant experience in customer-facing roles, driving adoption and delivering technical solutions.
• Track record of leading complex technical projects or programmes with measurable business impact.
• Proven experience in cloud and infrastructure technologies, enterprise IT consulting, software development, or technology architecture.
• Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, Business, or related field OR equivalent practical experience.

Location
Johannesburg, Gauteng, South Africa

Travel
25-50%

Work Conditions
2 days/week in-office

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.