About
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services. We are looking for a Cloud Solution Architect (CSA), specializing in Data and Analytics & AI, who is passionate about driving our customers’ transformation on Microsoft Azure. This is a customer-facing role, owning the technical relationship between the customer and Microsoft, helping customers leverage their Microsoft investments through architecture and operational health engagements.
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Location
Multiple Locations, Kuwait
Work Conditions
3 days / week in-office
Responsibilities
- You drive your team in operating and optimizing complex and high-impact situations for strategic customers/partners in collaboration with internal stakeholders.
- You lead the adoption of Microsoft offerings based on analysis/differentiation of Microsoft and competitor products to influence the industry-wide direction for specific architecture(s).
- You connect gaps and patterns across business and technology areas and drive changes and improvements to existing intellectual property (IP), technologies, and/or processes that enable solutions to scale across customers/partners.
- You lead virtual teams around technologies and customer/partner challenges by sharing ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using knowledge of Microsoft architectures and their context in the competitive landscape.
Qualifications
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 8+ years of experience in cloud/infrastructure technologies, IT consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
- OR Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND 6+ years of experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting
- OR equivalent experience.
- 4+ years experience working in a customer-facing role (e.g., internal and/or external).
- 4+ years experience working on technical projects.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
Benefits
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Opportunities to network and connect
