About the Job:
With over 45,000 employees and partners worldwide, Microsoft’s Customer Experience and Success (CE&S) organization aims to empower customers to accelerate business value through differentiated experiences leveraging Microsoft’s products and services, all driven by our people and culture. The Global Customer Success (GCS) organization within CE&S focuses on enabling customer success on the Microsoft Cloud by employing advanced AI capabilities and human expertise.
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Role Overview:
The AI Security Cloud Solution Architect (CSA) role is designed to assist customers in securing their AI and cloud environments while enhancing the adoption of Microsoft security solutions. Key areas of focus include:
- Protecting Cloud AI Platforms and Applications: Ensure the security of AI workloads in multi-cloud environments using Microsoft Defender for Cloud.
- Enabling Zero Trust Architecture: Guide customers in implementing Zero Trust principles across their digital ecosystems.
- Driving Security Adoption: Promote the consumption of E5 security capabilities and advanced security products.
Key Responsibilities:
- Conduct Enterprise Security Assessments (ESA) for secure AI and cloud services adoption.
- Collaborate with partners to close security opportunities and deliver enhanced services.
- Provide incident response support including threat investigation and digital forensics.
- Assist customers in meeting compliance and governance requirements for AI workloads.
Skills & Competencies:
- Deep knowledge of the Microsoft security stack (Defender, Sentinel, Entra).
- Strong consultative and problem-solving skills, with the ability to engage C-level stakeholders.
- Proficient in modern SecOps, KQL, and AI security best practices.
Impact on Customers:
- Facilitate secure migrations of workloads to Azure.
- Support customers in achieving security objectives and risk mitigation regarding AI adoption.
Qualifications:
- Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or a related field, along with 4+ years of experience in relevant domains, such as:
- Cloud/infrastructure technologies
- IT consulting/support
- Systems administration
- Network operations
- Software development/support
- Preferred qualifications include:
- Bachelor’s Degree with 8+ years of experience, or
- Master’s Degree with 6+ years of experience in cloud/infrastructure technologies or consulting.
- Relevant security certifications (e.g., SC-100, SC-200, AZ-500) are a plus.
Language Requirements: Proficiency in English is preferred for effective communication.
Microsoft is an equal opportunity employer, committed to creating a diverse and inclusive workplace.
