About the Job:
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With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage the company’s products and services. CE&S is responsible for all up services across the company, including consulting, customer success, and support across the company’s portfolio of solutions and products.
Join the CE&S Azure Architecture team in CSA Global Delivery and become part of a high-impact group that leads customers across Saudi Arabia through secure, resilient adoption of Azure—accelerating modernization and AI readiness while raising the bar on delivery excellence. You will partner closely with CSAMs, STU/ATU sellers, and partner teams to translate outcomes into architectures that are production-ready, compliant, and optimized for long-term success.
As an Azure Infrastructure CSA, you will drive long-term cloud adoption by engaging technical decision-makers, leading Architectural Design Sessions, and governing solution design against customer goals and best practices. You will be instrumental in ensuring projects move from plan to “go-live” with measurable value realization.
Responsibilities:
- Lead Architecture & Design: Facilitate Architectural Design Sessions, produce implementation plans aligned to business goals, and govern design choices for rapid migration.
- Drive Customer Success & Value Realization: Work with technical decision-makers to ensure understanding of Azure Infrastructure services and their value propositions.
- Unblock Deployments & Ensure Delivery Excellence: Identify and resolve issues preventing “go live” and deliver work to best practices.
- Be the Voice of the Customer: Capture insights from engagements and provide feedback to Engineering/Product Groups to improve platforms and services.
- Earn Trusted Advisor Status: Develop relationships with key IT decision-makers and advocate for operational excellence across various domains.
Qualifications:
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Required Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field.
- 4+ years of experience in cloud/infrastructure technologies, IT consulting/support, or equivalent experience.
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Preferred Qualifications:
- Proven experience in technical consulting, cloud architecture, and infrastructure engineering.
- Hands-on expertise across Azure compute, networking, identity, storage, and security.
- Excellent relationship-building and communication skills with technical decision-makers.
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Language Requirements:
- Fluent in English; Arabic is a strong plus for Saudi public sector engagements.
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Certifications:
- AZ-104 (Administrator) and AZ-305 (Designing Azure Infrastructure Solutions), or equivalent.
The company is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable local laws.
