With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services. The Cloud & AI Infrastructure CSA is responsible for accelerating Azure adoption and enabling AI readiness at scale by delivering secure, resilient, and modernized cloud infrastructure solutions.
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Responsibilities
- Lead customer engagements to migrate and modernize workloads, ensuring optimized architecture for performance, security, and cost-efficiency.
- Prepare customers for production AI at scale by implementing robust infrastructure foundations and governance models.
- Drive delivery consistency across Unified accounts, contributing to Azure consumption plans, and ensuring completeness and accuracy of customer success plans.
- Provide oversight for technical delivery, ensuring resiliency, security, and compliance with regulatory requirements.
- Develop and share repeatable IP and best practices to accelerate time-to-value and improve customer experience.
Requirements
- Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or related field with experience in cloud/infrastructure technologies, IT consulting/support, systems administration, or software development/support.
- Proven track record in Azure migration, modernization, and resiliency projects in multi-cloud and hybrid environments.
- Mandatory certification in AI Fundamentals (AI-900) and Azure Solutions Architect Expert (AZ-305) preferred.
- Deep expertise in Azure infrastructure, resiliency, and governance, along with consultative skills and operational excellence.
Location
Riyadh, Saudi Arabia
Work Conditions
Fully on-site
Benefits
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Maternity and paternity leave
- Generous time away
- Opportunities to network and connect
