Cloud Solution Architecture

About the Job:

The Cloud Solution Architect at the company is responsible for proactively acting as the voice of the customer/partner and leveraging relevant insights from feedback tools and systems. The role involves identifying and translating customer/partner problems into industry solutions and guiding team members to enhance customer/partner experience through efficient delivery of services.

Key responsibilities include:

• Delivering solutions aligned with company methodologies, ensuring proven practices are followed.
• Collaboratively managing business and technical risks while complying with company guidelines.
• Engaging with customers/partners to identify gaps and opportunities for consumption and usage expansion.
• Leading virtual teams and leveraging market insights, both to execute on customer outcomes and to develop actionable insights.

Responsibilities:

• Ensure operational excellence across all sales stages and activities.
• Collaborate with various teams to achieve customer objectives with a high degree of satisfaction.
• Actively listen and provide insights into industry trends to foster cloud success.
• Facilitate and support change management practices to drive long-term organizational adoption.
• Act as a mentor and engage in technical leadership within the team, enhancing technical readiness.

Qualifications:

Required:

• Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, or a related field AND 4+ years of experience in cloud/infrastructure technologies or related fields, OR equivalent experience.

Preferred:

• Bachelor’s Degree and 8+ years of experience, OR Master’s Degree and 6+ years of relevant experience.
• 4+ years working in customer-facing roles and technical projects.
• Technical Certification in Cloud technologies (e.g., Azure, AWS, Google).

Language Requirements: Specific language requirements are not mentioned but may be inferred based on customer interactions.

Location: Abu Dhabi, Abu Dhabi Emirate, United Arab Emirates

Work Conditions: Hybrid, Full-time

The company is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to various protected characteristics.