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Cluster Head - Digital Customer Journeys

Unlock employer Dubai, United Arab Emirates Posted: 19 May 2026

Financial

  • Estimate: $120k - $200k*
  • Zero income tax location

Accessibility

  • Apply from abroad
  • Visa Provided

Requirements

  • Experience: Senior
  • English: Professional

Position

As Delivery Head, Advanced Analytics CoE, the candidate will be responsible for NeoX cross squad Analytics & AI/ML deliveries (Advanced Analytics CoE horizontal across NeoX) using agile methods in a fast-paced environment. The role involves delivering Advanced Analytics CoE - AI/ML use cases across multiple business divisions and processes, including HR, Finance, Compliance, Operations, and Treasury. Key responsibilities include creating a Factory Model for Advanced Analytics, AI/ML deliveries, managing multiple delivery teams/squad management with resource optimization, and coordinating with NeoX squads and application technology teams to support delivery.

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Requirements

  • Managing multiple stakeholders with an effective engagement plan
  • Planning, leading, organizing, and motivating agile teams across AA CoE to achieve high performance and quality
  • Ensuring governance of processes and adherence to proposed solutions
  • Playing a pivotal role in selecting the right AI/ML solutions and vendors to achieve the AA CoE RoadMap
  • Planning and managing headcount and budget efficiently
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