About the Role
The Cluster Marketing Executive supports the development and execution of marketing initiatives for two properties. This role ensures brand consistency, supports campaign execution, and coordinates marketing communications to drive awareness, engagement, and revenue across both properties, in line with brand standards.
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Summary of Responsibilities
Reporting directly to the Cluster Director of Sales, the responsibilities and essential job functions include, but are not limited to, the following:
Marketing Execution
- Support the implementation of approved marketing plans, campaigns, and promotions for both properties.
- Coordinate marketing activities across rooms, food & beverage, spa, and events.
- Ensure timely execution of campaigns in alignment with marketing calendars.
Brand & Collateral Management
- Ensure all marketing materials adhere to brand guidelines.
- Coordinate the creation, updates, and distribution of marketing collateral (brochures, flyers, signage, menus, digital assets).
- Liaise with external suppliers including designers, printers, photographers, and videographers.
Digital & Social Media Support
- Assist in managing social media content calendars in coordination with the digital and corporate teams.
- Support content creation including captions, visuals, and campaign messaging.
- Monitor engagement and support the preparation of monthly digital performance reports.
Website & Online Platforms
- Coordinate website content updates, including offers, promotions, and imagery.
- Ensure accuracy and consistency of content across digital platforms.
Public Relations & Partnerships
- Support PR initiatives, media visits, influencer collaborations, and hosted experiences.
- Assist in coordinating photoshoots, familiarization trips, and press activities.
- Support the development of local partnerships and collaborations.
Internal Coordination
- Liaise with operational teams to gather content and align marketing activities.
- Support internal communications related to marketing initiatives and brand activations.
Reporting & Administration
- Prepare marketing reports, presentations, and post-campaign evaluations.
- Maintain marketing trackers, asset libraries, and budget follow-ups.
- Provide administrative support to the Cluster Director of Sales as required.
Qualifications
- Bachelor’s degree in Marketing, Communications, Business Administration, or a related field.
- Minimum 1–2 years of experience in marketing or communications.
- Hospitality or luxury brand experience preferred.
- Exposure to multi-property or cluster roles is an advantage.
Skills and Competencies
- Strong written and verbal communication skills.
- High attention to detail with strong brand awareness.
- Ability to manage multiple tasks across two properties.
- Proficient in Microsoft Office (Word, Excel, PowerPoint).
- Basic knowledge of digital marketing and social media platforms.
- Well-organized, proactive, and able to meet deadlines.
- Ability to work effectively in a fast-paced environment.
What is in it for you:
- Comprehensive medical coverage as per company policy.
- Enjoy meals on duty.
- All Heartist Card offering discounted room rates worldwide for you, your family, and friends.
- Enjoy special discounts at our restaurants and outlets.
- Benefit from a wide range of learning opportunities and development programs through our Academy.
- Build your career with opportunities to grow within the hotel and explore exciting career paths across the global network.
- Get involved in meaningful corporate social responsibility activities and contribute positively to our community and the world around us.
Our Commitment to Diversity & Inclusion:
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.
Diversity & Inclusion means welcoming each and everyone and respecting their differences by prioritizing qualities and skills in extending employment and development opportunities.
Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions, and to promote the development of all people, including those with disabilities.
When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.
Job Category: Sales & Marketing
Job Type: Permanent
Job Schedule: Full-Time
