About the Role
As a key player in the company, you will be instrumental in shaping a high-performing, employee-centric environment. Your primary focus will be on managing human resources effectively while ensuring alignment with the hotel's overall strategy. This role offers the opportunity to create extraordinary experiences for guests through strong leadership and a commitment to employee satisfaction and development.
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Responsibilities
- Assist in the planning and forecasting of the hotel manpower budget in co-ordination with the General Manager, Department Functional Coordinator, and Heads of Departments based on business requirements.
- Create a work environment that boosts employee morale and fosters continuous learning and development, utilizing feedback from Team Member Engagement Surveys to formulate action plans.
- Oversee recruitment, performance appraisal, and management of staff within the unit.
- Develop and implement an annual HR strategic plan that aligns departmental objectives with the unit’s overarching strategy.
- Monitor in-house training initiatives.
- Implement and uphold the company code of conduct.
- Daily interaction with the General Manager and Heads of Departments to facilitate manpower planning and people development, providing necessary support to operational departments.
- Plan for recruitment and selection of staff at the unit level while maintaining database accuracy.
- Optimize manpower utilization and execute appropriate right-sizing activities.
- Conduct Employee Satisfaction surveys, ensuring results are communicated and action plans are followed up on.
- Implement a performance management system and manage appraisals effectively.
- Establish a suitable reward and recognition program for employees aligned with Anantara Values.
- Ensure compliance with all statutory and non-statutory HR aspects to fulfill corporate governance and UAE Labor legislation.
- Plan and coordinate all HR functions of the hotel, including training, induction for new hires, lateral and vertical career progression, standard HR operating procedures, audits, junior management development, payroll monitoring, recruitment processes, onboarding, counseling, and disciplinary processes.
- Support departments/functions in achieving functional excellence and developing leadership capabilities. Act as a change catalyst in cultural and organizational transformation, providing key insights on learning and development for all unit activities.
- Reinforce learning and development initiatives through support for individual and team development, career progression, and training through experience-based learning.
- Partner in corporate initiatives as necessary.
- Participate and assist in the unit’s career development process alongside the General Manager and department heads.
- Coordinate visa processes with the Public Relations Officer for new joiners and conduct accommodation audits.
- Plan cafeteria menus, national day celebrations, locker and restroom maintenance, and transport monitoring. Ensure staff welfare activities, sports events, and annual days are planned and executed within the hotel operating budget.
Qualifications
- Bachelor's degree in human resources management or a related field.
- Minimum of 5 years’ experience in international companies with a proven track record.
- Strong interpersonal and communication skills.
- Proficient in English and computer literacy.
- Results-driven with significant skills in people management and development.
