Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
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About the Job:
This role is responsible for utilizing a deep understanding of the organization's products and industry to design customized solutions for clients while building strong customer relationships. The role leads contract renewals and negotiations to drive mutually beneficial outcomes and mentors junior team members to develop their skills. Additionally, it involves conducting market research, gathering feedback from clients, and staying informed about industry trends to share insights with internal teams for product improvement.
Responsibilities:
- Demonstrates a deep understanding of the organization's products or services to effectively position offerings and articulate their value to potential clients.
- Researches and identifies potential leads, making initial contact and nurturing relationships through the sales funnel.
- Establishes professional and consultative relationships with clients, including C-level executives, by understanding their unique business needs.
- Engages with clients to design customized solutions in collaboration with product experts and engineers.
- Focuses on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
- Engages in negotiations with clients to reach mutually beneficial agreements by addressing objections and negotiating contract terms and pricing.
- Conducts market research to identify trends and emerging opportunities, providing insights to internal teams for the development of sales strategies.
- Gathers and relays client feedback to help refine existing offerings and guide the development of new products or features.
- Monitors sales metrics and key performance indicators (KPIs) to assess individual and team performance.
Education & Experience:
- Recommended: Four-year or Graduate Degree in Sales, Marketing, Business Administration, or related discipline, or equivalent work experience.
- Typically requires 7-10 years of work experience, preferably in technical or consultative selling, account management, or related fields.
Knowledge & Skills:
- Business Development
- Customer Relationship Management
- Enterprise Sales
- Technical Sales
- Effective Communication
- Customer Centricity
Language Requirements: Not specified.
