This role is responsible for utilizing a deep understanding of the organization's products and industry to design customized solutions for clients while building strong customer relationships. The position leads contract renewals and negotiations to drive mutually beneficial outcomes and mentors junior team members to help develop their skills. Key responsibilities include conducting market research, gathering feedback from clients, and staying informed about industry trends to share insights with internal teams for product improvement.
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Responsibilities:
- Demonstrates a deep understanding of the organization's products or services and effectively positions offerings to potential clients.
- Researches and identifies potential leads, initiates contact, and nurtures relationships to advance them through the sales funnel.
- Establishes professional and consultative relationships with clients, including C-level executives, by thoroughly understanding their unique business needs.
- Collaborates with product experts and engineers to design customized solutions for client requirements.
- Focuses on growing contract renewals for mid-to-large accounts, emphasizing higher total contract value.
- Engages in negotiations with clients to achieve mutually beneficial agreements by addressing objections and negotiating contract terms and pricing.
- Conducts in-depth market research to identify trends and opportunities, providing insights to internal teams for sales strategy development.
- Gathers and communicates client feedback to assist in refining existing offerings and guiding new product development.
- Monitors sales metrics and KPIs, assessing individual and team performance by tracking conversion rates, sales pipeline, and revenue targets.
Education & Experience:
- Recommended: Four-year or Graduate Degree in Sales, Marketing, Business Administration, or a related discipline, or equivalent work experience.
- Typically requires 7-10 years of work experience, preferably in technical selling, consultative selling, account management, or a related field.
Knowledge & Skills:
- Business Development
- Customer Relationship Management
- Sales Engineering and Process
- Technical Sales
- Effective Communication
- Results Orientation
- Digital Fluency
- Customer Centricity
Impact & Scope:
Impacts function and leads or provides expertise to functional project teams and may participate in cross-functional initiatives. Responsible for complex problem solving where analysis requires in-depth evaluation of multiple factors.
Work Conditions: Hybrid, Full-time
Location: Dubai, Dubai, United Arab Emirates
Language Requirements: [Not specified, please verify if any language requirements are necessary.]
