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Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
The Collection Officer for the Varian Radiation Oncology business within the organization will be responsible for managing the collection of outstanding debts from clients and customers. The collection officer will contact clients and inform them of their debts, negotiate payment plans, and ensure payments are made as soon as possible. To ensure success as a collections officer, you should have excellent communication and negotiation skills, as well as attention to detail. This role is based in Riyadh, Saudi Arabia.
Key responsibilities:
- Performs proactive account receivable (A/R) with the customers in a timely manner.
- Performs allocation of received payments and follow-up on payment status with central AR team on the receivable clearing process.
- Coordinates closely with our internal stakeholders to fasten the collection process.
- Manages Account Receivable (A/R) and performs related activities including reducing overdue balances, managing complaints, issuing dunning letters, etc.
- Provides forecast input regarding collections and defines collection strategies to improve aging of receivables and prevent overdue situations.
- Contacts debtors to ascertain payment dates, and checks payments received in accordance with customer commitments.
- Builds sustainable and productive relationships with customers to ensure quick payment.
- Handles all customer problems until outstanding debts are settled and manages overdue debt position through ongoing liaison with the credit control team.
- Provides administrative and coordination support to the Sales team.
- Manages meetings, travel arrangements, and client visit logistics.
Required Skills and Qualifications:
- Bachelor’s degree in business administration, Finance, Accounting, or a related field, with 1+ years of experience in cash collection, billing, and finance/accounting processes.
- Flexibility and willingness to travel as 30% of travel will be required outside Riyadh.
- Strong understanding of billing and collection processes.
- Outstanding communication and interpersonal skills.
- Great negotiation skills for managing sensitive matters like debt collection.
- Fluency in both Arabic and English Language (both spoken and written).
- Meticulous, detail-oriented, highly responsible with a positive work attitude.
- Self-driven, flexible, and thrives on challenges.
- Good administrative skills.
- Previous proven work experience in the healthcare industry.
