Develop deep solution expertise in Commerce Cloud to become a thought leader and trusted advisor to other SEs, sales teams, and customers. Stay up-to-date with industry trends, product developments, and best practices related to Salesforce Commerce Cloud. Build trusted relationships with various stakeholders across sales, SE, sales programs, and product marketing to support the go-to-market strategy for Commerce.
Key Responsibilities:
- Direct customer engagements
- One-to-many customer sessions
- One-to-many internal education
- Asset creation
Minimum Qualifications
- Experience working with SaaS solutions and related applications, relational databases, and web technology
- Strong passion for commerce solutions and technology
- Previous experience in a solution engineering, pre-sales, technical sales, or customer-facing role
- Solid oral, written, presentation, collaboration, storyteller, and interpersonal communication skills
- Outstanding communication and presentation skills
- Excellent problem-solving skills
- Customer-centric mindset
- Ability to work collaboratively in a fast-paced environment
- Willingness to travel when required
Preferred Qualifications
- Expertise within the e-commerce vendor landscape
- Additional experience with Salesforce B2B / B2C Commerce, OMS, and DTC offerings
- Expertise in domains like commerce, web analytics, content management systems, inbound marketing, marketplaces, order management, product information management, etc.
- Experience in e-commerce industries like Manufacturing, Retail, CPG, DTC, etc.
- Affinity with HTML, CSS, API, and Java
- Experience orchestrating a sales cycle that requires the involvement of multiple internal and external resources
- Salesforce Certifications (Admin, Developer, Trailhead, etc.)
- Public speaking experience (Events & Webinars)
- Travel expectations: 40%
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Posting Statement
Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. Salesforce welcomes all.
