The company is seeking a Commerce Cloud Specialist Solution Engineer to join our team in the Middle East. In this highly visible, customer-facing pre-sales role, you will act as the sole dedicated Commerce SE for the region, working closely with a high-performing team covering various cloud specialties. Your responsibilities will include partnering with Account Executives and Account SEs to drive Commerce-led opportunities across B2B and B2C customers in the UAE, KSA, and the broader Gulf region.
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Key Responsibilities:
- Own all Commerce Cloud pre-sales engagements in the Middle East, serving as the authoritative product expert across B2C Commerce, B2B Commerce, Headless/Composable Commerce, and Order Management.
- Deliver compelling demos and technical sessions tailored to customer pain points.
- Lead discovery, solution design, and POC/pilot engagements for Commerce opportunities.
- Collaborate with Account SEs and AEs to develop effective deal strategies.
- Support large proposals with sizing, architecture guidance, and ROI storytelling.
- Act as a trusted advisor to diverse customers ranging from retail to healthcare.
Required Qualifications:
- Bachelor's Degree in Computer Science or related field.
- 5+ years of pre-sales or solution engineering experience, particularly in e-commerce or digital commerce platforms.
- Deep knowledge of Commerce Cloud (B2C and/or B2B) or equivalent platforms (e.g., SAP Commerce, Adobe Commerce).
- Strong Arabic and English communication skills to navigate technical and C-suite conversations.
- Experience in the Middle East or willingness to be based in Dubai.
Preferred Qualifications:
- Commerce Cloud certifications (B2C or B2B).
- Familiarity with Headless/Composable Commerce architectures.
- Background in retail, CPG, healthcare, or manufacturing sectors in the Gulf region.
Why This Role:
- Be the only Commerce SE in the Middle East, providing high ownership and visibility.
- Work within a world-class specialist SE team in one of the company's fastest-growing regions.
- Competitive compensation package with UAE tax advantages.
- Target start date: October 2026.
Language Requirements: Proficiency in Arabic and English is essential.
Location: Dubai, Dubai, United Arab Emirates
Work Conditions: Hybrid, Full-time
