About the Role
This position focuses on driving Commercial Excellence across the Middle East by leading various initiatives that encompass pricing strategies, business intelligence, CRM optimization, and commercial performance management. The role is instrumental in supporting profitable growth through data-driven decision-making, enhanced commercial processes, and the application of best practices throughout the region.
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Key Responsibilities
- Lead and coordinate Commercial Excellence initiatives across the Middle East region.
- Develop and implement pricing strategies to improve profitability, margins, and market competitiveness.
- Manage annual price reviews, pricing governance, discount structures, and rebate programs.
- Develop and maintain Power BI dashboards, KPIs, and commercial performance reports.
- Analyze sales, pricing, customer, and market data to identify growth opportunities and support strategic decision-making.
- Act as the key business owner for CRM systems, ensuring data quality, user adoption, process compliance, and continuous improvement.
- Support sales teams with pipeline management, forecasting, account planning, and performance tracking.
- Develop commercial insights and recommendations to improve sales effectiveness and customer profitability.
- Maintain competitor, market, and customer intelligence to support business planning and pricing decisions.
- Establish and promote best practices, governance, and continuous improvement across commercial processes.
- Collaborate closely with Sales, Marketing, Product Management, Finance, Operations, and IT to drive commercial effectiveness.
- Prepare executive reports, dashboards, business reviews, and presentations for senior leadership.
- Support regional projects, audits, and strategic initiatives related to Commercial Excellence and digital transformation.
- Perform any other duties and responsibilities assigned from time to time.
