The purpose of this position is to lead and manage strategic and operational relationships with existing and prospective partners across the company Pay’s product and commercial ecosystem, driving growth, innovation, and customer value through partnerships in remittance, savings, investments, and payments and strategic partners and clients including private and public sector organizations.
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Key Accountabilities:
- Develop and execute a strategic partnership roadmap that aligns with the company Pay’s business objectives, focusing on scalable, high-impact collaborations.
- Identify and evaluate new partnership opportunities through market research, competitive analysis, and customer insights to drive innovation and expand product offerings.
- Lead end-to-end partner lifecycle management — from sourcing and due diligence to onboarding, integration, and ongoing relationship management.
- Negotiate and structure commercial agreements that optimize value for the company Pay while ensuring compliance, risk mitigation, and operational feasibility.
- Own the commercial performance of partner-driven products and services, contributing directly to revenue growth and P&L targets across remittance, savings, investments, and payments.
- Collaborate with product and commercial teams to co-create and launch new solutions with partners, ensuring alignment with customer needs and market trends.
- Monitor and report on partner performance, including revenue contribution, customer acquisition, retention, and operational KPIs, with regular updates to senior leadership.
- Champion innovation through partnerships, exploring emerging and new business models to maintain competitive advantage.
- Represent the company Pay externally, building strong industry relationships and positioning the brand as a preferred partner in the fintech ecosystem.
Requirements:
- Bachelor’s degree in Business, Finance, Economics, or related field; MBA or equivalent preferred.
- Strong understanding of fintech, mobile money, and digital financial services.
- 5–8 years of experience in commercial partnerships, business development, or strategic alliances, preferably in fintech, telco, or financial services.
- Proven track record of sourcing, negotiating, and managing strategic partnerships.
- Strong commercial acumen and analytical skills.
- Excellent communication, stakeholder management, and interpersonal skills.
- Experience working in cross-functional environments and managing complex partner ecosystems.
