About the Role
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drive everything we do. Our Communications & Policy team crafts compelling stories, builds meaningful relationships with stakeholders, and navigates complex regulatory landscapes to support our marketplace of consumers, riders, and restaurant partners. We’re looking for a Communications Associate - UAE National to support the Head of Communications in driving the development and execution of integrated consumer and corporate communications strategies. This role requires strong ownership, attention to detail, and the ability to manage multiple work streams while ensuring alignment across internal and external stakeholders.
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What You’ll Be Doing
Here’s what your day-to-day might look like:
- Support the development and delivery of quarterly communications plans and reports, ensuring accuracy, completeness, and alignment with business priorities.
- Coordination of quarterly functional updates to ensure readiness and alignment ahead of planning cycles.
- Coordinate with regional and global teams on shared initiatives, reporting, and requests.
- Liaise regularly with internal stakeholders to ensure alignment and timely delivery of communications plans.
- Support the development and execution of CSR and community programs.
- Coordinate with NGOs, charity partners, and relevant stakeholders to deliver initiatives effectively.
- Execute assigned communications initiatives across both consumer and corporate streams.
- Coordinate day-to-day delivery with agency partners, ensuring timelines, quality, and outputs are met.
- Support the rollout of campaigns, announcements, and initiatives.
- Manage logistics and coordination for partnerships, activations, media engagements, and public-facing initiatives.
- Support prioritization of incoming communications requests based on business impact and urgency.
- Support the development of communications materials including press releases, spokespeople interviews, and internal communications updates.
- Support executive and leadership communications where required.
- Monitor media coverage and flag relevant opportunities, risks, or emerging issues.
- Maintain accurate and up-to-date reporting, including weekly coverage reports and global updates, work-in-progress (WIP) trackers, and monthly All Hands and Newsroom updates.
- Review incoming press queries via the press inbox, ensuring timely responses or escalation.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- Strong written and verbal Arabic and English communication skills, with attention to detail and tone.
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Strong stakeholder management and coordination skills.
- Ability to simplify complex information into clear, structured messaging.
- High level of organization and ownership.
- Ability to exercise editorial judgement and prioritize competing communications requests.
Why Join Us?
At the company, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders, and more, brought together by a shared drive to make things better. Working here you can expect to:
- 🔧 Solve meaningful problems at real scale
Work on a complex, always-on marketplace that impacts millions every day.
- 🌱 See your impact, fast
Ship, test and improve ideas quickly in a low-hierarchy, high-ownership environment.
- 🧠 Grow through challenge and ownership
Take on big, ambiguous problems and accelerate your career with strong support.
- 🌎 A culture built for builders
High standards, collaboration, flexible working, and continuous learning.
Diversity, Equity and Inclusion
At the company, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
