About the Role:
We are looking for an Investigation Analyst to join our Screening Escalations & Geofencing team on a 12-month contract. You will investigate suspicious login activities, review risk alerts, and support timely, evidence-based decisions to strengthen platform security and risk controls.
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What You'll Do:
- Investigate geofencing alerts and suspicious login patterns.
- Analyze case information, IP addresses, and user activity to assess potential risks.
- Conduct case reviews, issue Requests for Information (RFIs), and follow up where needed.
- Make evidence-based block/unblock decisions in accordance with internal SOPs.
- Document findings, escalate complex cases, and meet established SLAs.
What We're Looking For:
- Experience in investigations, fraud, financial crime, compliance, or risk operations.
- Strong analytical skills, investigative thinking, and attention to detail.
- Good judgment and the ability to assess cases using multiple information sources.
- Strong English communication and documentation skills.
- Ability to manage case volumes in a fast-paced environment.
Nice to Haves:
- Experience in fintech, e-commerce, banking, payments, or digital assets.
- Familiarity with IP analysis, geolocation, or suspicious account or user activity.
- Experience with case management or investigation tools.
Why the company
- Shape the future of finance.
- Collaborate with world-class talent in a user-centric global organization with a flat structure.
- Tackle challenging projects in a fast-paced and innovative environment with autonomy.
- Thrive in a results-driven workplace with opportunities for career growth and continuous learning.
- Competitive salary and company benefits.
- Remote-first, work-from-home arrangement (may vary depending on the nature of the role and team).
The company is committed to being an equal opportunity employer. We believe that having a diverse workforce is fundamental to our success.
