Computer Specialist job in Manama

Position

The company is currently looking for a Computer Specialist for our Bahrain operations with the following skillsets & terms and conditions.

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Requirements

Must have B.Sc. degree or higher in Information Systems, Computer Science, Computer Engineering, IT, or a related field.
Certification in A+, MOUS, Network+, or MCDST (Preferable).
Minimum 2 years progressive experience in the computer field.
Good communication skills.
Must be fluent in English (speaking, reading, and writing) and preferably Arabic.

Roles & Responsibilities

Support the user by troubleshooting and resolving hardware and software logs.
Participate in the implementation of section projects.
Study the user technical requirements for hardware and software.
Prepare computers with the latest OS, drivers, and necessary hardware settings.
Study and apply procedures to develop and update hardware and software.
Test and evaluate new functionality for hardware and software and recommend the most appropriate for the Ministry's work environment.
Work in a modern way and according to the latest technology, giving suggestions to develop and improve work.
Allocate unresolved incidents and problems to the appropriate section within the organization.
Provide training when necessary.
Where problems cannot be satisfactorily resolved, escalate the issue to the Head of the user Support group.
Analyze incidents and problems to show trends and potential areas where a proactive approach could reduce such problems.
Keep users informed of updates, known errors, new facilities, or any IT-related changes that may affect their working environment.
Perform other duties and related tasks as may be required from time to time.