The company is a market leader across the MENAT (Middle East, North Africa, and Türkiye) region, serving over 9 million customers. As the leading financial services brand in the UAE with a brand value of approximately USD 4 billion, the company provides a broad range of banking products and services, including retail banking, corporate & institutional banking, Islamic banking, investment banking, private banking, asset management, global markets, and treasury. We are also a key participant in the global digital banking industry, with the majority of transactions conducted outside of branches.
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Key Responsibilities:
- Define, implement, and oversee written content standards across all customer communication channels.
- Ensure high-quality, consistent content that aligns with the company's brand.
- Develop and document verbal guidelines and usage principles.
- Review written content for grammar, spelling, punctuation, and tone of voice.
- Guide internal teams and external agency partners on applying content standards.
- Establish and maintain content review workflows in collaboration with Group Marketing and relevant teams.
- Ensure continued adherence to content guidelines through collaboration with Group Marketing and agency teams.
Skills and Experience:
- 5+ years of experience in copywriting, communications, journalism, or a related field.
- Bachelor’s degree in marketing, Communications, or a related field.
- Native-level proficiency in English and Arabic, with excellent command of grammar, structure, and writing style.
- Experience in managing content across various online and offline channels (e.g., web, outdoor, social) and workflow management systems.
- Proven experience developing and managing content guidelines and standards.
- Strong understanding of content strategy and customer communication journeys.
- Excellent organizational and time management skills, with the ability to handle multiple stakeholders and deadlines.
- Attention to detail with a structured approach to content governance.
Work Conditions:
- Flexible work policy allowing for remote work.
The company offers professional development opportunities to enhance your career and competitive rewards, benefits, and perks. Interested candidates are encouraged to apply for positions matching their skills and capabilities.
