You will implement, deploy and maintain a Continuous Improvement culture within the local Operating Unit (OU). Lead and support Continuous Improvement (CI) activities. Facilitate the identification, prioritization, and execution of improvement initiatives. Conduct tier meetings and listen to the “voice of customer.” Collect, prioritize, and monitor progress of improvement initiatives and follow up on their sustainability. Focus on customer quality by deploying a set of CI competencies, utilizing Lean Six Sigma (L6S) and CI methodologies. Create transparency in monitoring the application and impact of Quality and CI within the area of responsibility.
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Location
Dammam, Eastern Region, Saudi Arabia
Job Schedule
Full time
Remote
No
Responsibilities
- Facilitate and promote behavior required to support a Continuous Improvement culture.
- Influence Operational Unit employees, including leadership, to ensure the correct thinking and decision-making for Continuous Improvement.
- Manage OU CI function, including roles, capability development, workforce management, and succession planning.
- Drive towards a learning organization by enhancing and leveraging lessons learned and best practices.
- Coach and guide the Q/CI team and OU employees in applying structured problem-solving methods and tools.
- Act as the process owner to adjust and manage Continuous Improvement processes & tools according to local needs.
- Support the prioritization of improvement ideas and their delivery, aiming to improve quality and operational performance.
- Ensure that HSE impact is a critical element when driving selection of L6S and CI projects.
- Ensure customer satisfaction by applying structured problem-solving methodologies to overcome quality and operational deficiencies.
- Establish and maintain measurement capability and performance indicators to drive process improvements.
- Own the collection and review of improvement ideas managed in RELEX and ensure CI projects are executed as per best practices.
- Monitor project execution and escalate to prevent delays.
- Responsible for ensuring compliance with applicable external and internal regulations, procedures, and guidelines.
- Live the company's core values of safety and integrity by taking responsibility for actions while caring for colleagues and the business.
Requirements
- A bachelor's or master's degree in electrical or mechanical engineering.
- 10+ years of experience with a strong technical GIS background.
- Previous local leadership experience & cross-functional knowledge.
- Excellent knowledge of Microsoft Office.
- Good knowledge of SAP.
- Proven experience with systematic problem solving, conflict management, change management, and voice of customer.
- Proficiency in both spoken and written English is required; Arabic is a plus.
