About the Role
This internship offers a dynamic opportunity for a Continuous Improvement & Performance Management Intern to join the Service Operations team for a minimum duration of 6 months. You will gain invaluable exposure to the inner workings of Services Operations in a global context while learning about the energy technology industry. As an intern, you will engage in continuous improvement programs, manage governance and performance management initiatives, take ownership of your own workstreams, and participate in strategic meetings that provide insights into large-scale transformation management.
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What Will You Do:
- Support the Continuous Improvement & Performance Management team with governance design, process standardization, and transformation programme coordination across Service Operations.
- Work on specific projects to improve reporting structures, build performance dashboards, and support the Cost-to-Serve model and other financial visibility tools.
- Maintain and lead improvement of programme reporting, action tracking, and deliverable management using tools like MS Planner to keep stakeholders aligned and accountable.
- Lead content creation and communication delivery for the Continuous Improvement & Performance Management team engagement, including internal communications, newsletters, surveys, and social media platforms.
- Support AI & digital transformation initiatives such as Superminds, AI Scheduling Assistants, and other use cases contributing to the One Services 2030 strategy.
- Orchestrate and maintain reporting of transformation initiatives, workshop summaries, meeting minutes, and action trackers to ensure strong follow-through and execution discipline.
- Support the creation and standardization of templates, document formats, and governance frameworks to drive consistency across Service Operations deliverables.
- Assist all team members of the Continuous Improvement & Performance Management organization on various support requests across the team’s five strategic axes: standardizing service operation processes, driving performance, anticipating future needs, fostering lean culture, and leaping with digital and AI.
What Qualifications Will Make You Successful:
- Bachelor’s or Master’s Degree in Business, Engineering (Electrical, Mechanical, Mechatronics, Industrial), Data Analytics, or a related field.
- Excellent skills with PowerPoint and Excel, with the ability to articulate a clear perspective on complex issues using visualization and quantitative and qualitative data.
- Effective communication skills for collaboration with leaders, capable of capturing their voice and translating it into clear and compelling messages.
- Willingness to roll up sleeves and complete tasks efficiently.
- Strong attention to detail.
- Self-motivated, equipped with problem-solving skills, and eager to learn while challenging the status quo.
- Proficiency in English, both written and spoken.
What's in it for Me:
- Hands-on experience supporting real projects that impact customers and business outcomes.
- Mentorship from professionals committed to your growth and success.
- Insight into end-to-end delivery processes spanning capital expenditure to operations.
- A welcoming, collaborative team culture where learning is encouraged, and contributions are valued.
- A meaningful opportunity to explore your career interests and build skills that prepare you for success.
Rewards Designed for You:
Our Total Rewards package is a testament to our acknowledgment of your value. It encompasses more than just pay and benefits—it’s an investment in your growth and well-being, comprising:
- Performance support
- Career growth facilitation
- Community contribution opportunities
- Inclusion in a safe workplace environment
- Promotion of health and safety for you and your family
Looking to Make an IMPACT with Your Career?
Culture matters when joining a new team. Our IMPACT values—Inclusion, Mastery, Purpose, Action, Curiosity, and Teamwork—inform our workplace culture and drive our business success. We seek exceptional individuals eager to contribute to sustainability ambitions through activities at the intersection of automation, electrification, and digitization.
Become an IMPACT Maker and join us in building a more resilient and sustainable world.
