About the Role
We are looking for a detail-oriented Cost Clerk to join our Service team across the UAE. Reporting to the Service Manager, you will help ensure service orders are accurately costed, split, and invoiced across cash, credit, warranty, service maintenance contracts, and internal sub-orders. You will also support purchasing, vendor-payment processing, incentive administration, and workshop reporting, helping the operation run smoothly while contributing to a positive customer experience.
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What You Will Do
- Review labour and parts used in service orders, allocate items to the correct sub-orders and ensure accurate customer billing.
- Prepare pro-forma invoices and final invoices for internal, contract, credit, warranty, and other eligible service orders.
- Validate package pricing, consumable charges, agreed discounts, and applicable mark-ups in line with company guidelines.
- Raise purchase requisitions and local purchase orders in SAP for sublet services, bought-out items, workshop consumables, equipment maintenance, and small tools.
- Complete goods receipt and invoice verification transactions, and submit vendor documentation to Finance for timely payment.
- Maintain accurate incentive, overtime, attendance, and productive-hours data, including updates in the relevant incentive system.
- Coordinate with Service Managers, Supervisors, Contracts, Finance, and other teams to resolve exceptions, reduce work in progress, and support timely invoicing.
- Maintain essential workshop stationery records and support monthly productivity reporting.
Required Skills to be Successful
- Strong numerical, computational, and analytical skills with a methodical approach to work.
- Good planning, organisation, and time-management skills, with the ability to meet deadlines.
- Working knowledge of basic accounting and automotive service processes.
- Experience using SAP or a dealer management system, with proficiency in Microsoft Office, particularly Excel and Word.
About the Team
You will be part of the automotive Service team and work closely with the Service Manager, Service Supervisors, workshop colleagues, Finance, Contracts, and other support functions. The team is committed to accurate, timely service administration and to building a quality service culture that creates a positive experience for every customer.
What Equips You for the Role
- Graduate qualification, ITI certification, or diploma in any discipline.
- At least three years of experience in the automotive or retail industry.
- Practical exposure to job costing, invoicing, purchase orders, vendor documentation, or service administration.
- Basic accounting and automotive technical knowledge.
- Experience working with dealer management systems and Microsoft Office applications.
- Effective written and verbal communication, with strong interpersonal and teamwork skills.
- Commercial awareness and sound judgment when reviewing costs, pricing, discounts, and billing.
- High attention to detail and the ability to maintain accuracy.
