Country Technology Manager

About the Job:
The Country Technology Manager is responsible for the availability, performance, and security of applications in the production environment for business and other functions. This role includes the implementation and maintenance of all in-country data centers and infrastructure, such as servers, networks, storage devices, external connectivity gateways, and telephony systems. The manager will engage with various teams on new initiatives, rollouts, and problem resolutions, serving as an interface between business/operations stakeholders and other technology domains.

Key Responsibilities:

• Manage the country technology budget, supporting technology initiatives and risks.
• Drive the agenda for technology product launches, system enhancements, and issue resolutions.
• Conduct service review meetings with relevant parties to ensure local systems and infrastructure are maintained.
• Own and implement service improvement initiatives for systems performance and stability.
• Act as the single management point of contact for high-severity incidents and ensure timely resolution.
• Ensure compliance with policies and risk guidelines in technology.

Work Conditions:

• Hybrid working model that supports a reduction in real estate, energy consumption, and personal travel.
• Opportunities for continuous learning and reskilling in a supportive environment.

Language Requirements:

• Proficiency in English and Arabic is preferred.

Qualifications:

• Preferred Master’s Degree in the field of Technology.
• Experience in managing IT infrastructure and banking systems.
• Effective communication skills, strong analytical ability, and sound project management capabilities.

About Standard Chartered:
Standard Chartered is an international bank committed to making a positive difference for clients and communities. They foster a culture of inclusion and celebrate diversity across their teams, business functions, and geographies.

What We Offer:

• Competitive salary and benefits supporting mental, physical, financial, and social wellbeing.
• Flexible working options with supportive initiatives for personal growth and development.
• Commitment to diversity and values-driven culture.