The Services team is a key differentiator for the company, providing cutting-edge services that help our customers grow. Centered on data-driven technologies and innovation, this team provides consulting, marketing, loyalty, and analytics to financial institutions and merchants globally. The Advisors Creative Desk (ACD) sits within the Services organization and is responsible for ideating and creating engaging, forward-thinking, and creative marketing solutions for the company clients.
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The Creative Solutioning role within ACD focuses on ensuring the company’s in-house creative services are scoped and positioned effectively for client needs, avoiding third-party cost exposure, and creating smooth entry points into new areas for our services. This position is critical in composing customized solutions for key clients, ensuring that creative solutions are integrated as part of a broader company Services bundle.
Key responsibilities include leading the scoping of project briefs from Marketing Services and other stakeholders, defining deliverables, timelines, and costs. This role acts as a core partner with Marketing Services and Sales, ensuring effective communication among internal teams and clients. The role collaborates with Creative Strategists to analyze and present strategic recommendations for marketing solutions. Additionally, it supports ACD’s expansion into new markets, prepares stakeholder reports showcasing performance metrics, assists in strategic initiatives for internal enablement, and drives ACD services' growth across the region.
Ideal candidates will possess a customer-centric approach and have deep marketing expertise, particularly in integrated digital campaigns. They must demonstrate strong stakeholder engagement skills and have an analytical mindset for identifying creative support opportunities. Excellent reporting and storytelling abilities are necessary to convey insights and performance impacts. Candidates should be process-oriented, innovative, and collaborative with a growth mindset, showcasing adaptability across cultures. Fluency in English and Arabic is required.
The company mandates a commitment to corporate security, expecting all employees to uphold security policies, ensure information confidentiality, report security breaches, and complete mandatory training.
