Vice President, Service Desk.TECH - TOPS - End - User Services.MIT
Banking and Financial Services Company United Arab Emirates
Unlock employer Abu Dhabi, United Arab Emirates Direct to Company 09 Oct 2025
The key responsibility of this role is to reduce lead time and increase efficiency while aligning with the overall bank's strategic direction towards AI and automation using the latest tools. This role involves conducting a detailed review of all dashboards, MIS processes, and reports to identify those that can be automated. It encompasses not only Portfolio analytics but also includes reports necessary for approval and disbursal monitoring, Collections MIS, Portfolio packs, and Test tracking, thereby supporting senior management and CBUAE reports.
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