About the Role
In this role, you will be responsible for managing collections and ensuring timely payments from customers. You will follow up on overdue accounts, monitor receivables, and collaborate with various departments to resolve disputes. Your efforts will directly contribute to maintaining the company's financial health and achieving collection targets.
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Key Responsibilities
- Follow up with customers to collect overdue payments and meet collection targets.
- Monitor accounts receivable and aging reports, prioritizing overdue and high-risk accounts.
- Reconcile customer accounts and resolve payment discrepancies.
- Coordinate with Sales, Customer Service, and Finance to resolve invoice disputes and payment delays.
- Maintain accurate records of collection activities, payment commitments, and customer correspondence.
- Review customer credit exposure and escalate overdue accounts in line with company procedures.
- Prepare collection forecasts and regular reports on outstanding balances.
- Support payment arrangements within approved limits and follow up on agreed commitments.
Requirements
- Previous experience in credit control, collections, or accounts receivable, preferably in the UAE.
- Strong communication, negotiation, and follow-up skills.
- Good knowledge of account reconciliation and receivables reporting.
- Proficiency in Microsoft Excel and accounting or ERP systems.
- Ability to manage a high volume of accounts while meeting deadlines.
- A qualification in Accounting, Finance, Business Administration, or a related field is preferred.
