About the Role
At the company, the precision behind the scenes is just as important as the exceptional experiences we create for our guests. As a Credit Manager, you will play a key role in protecting the hotel's financial health by managing credit operations, overseeing accounts receivable, and ensuring timely collections while maintaining strong relationships with our guests and business partners. You will work closely with the Finance, Sales, Events, and Front Office teams to assess credit risks, manage outstanding balances, maintain accurate financial records, and ensure compliance with hotel policies and financial regulations.
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Key Responsibilities
- Oversee the hotel's credit operations and accounts receivable to ensure effective financial control and healthy cash flow.
- Review and approve credit applications for corporate clients, groups, and other business partners in line with hotel policies.
- Establish and monitor credit limits and payment terms in coordination with the Director of Finance.
- Ensure accurate and timely invoicing, billing, and collection of outstanding payments.
- Monitor accounts receivable aging reports and follow up on overdue balances to minimize financial risks.
- Maintain strong relationships with corporate clients, travel partners, and guests while resolving billing and payment disputes.
- Work closely with Sales, Events, and Front Office teams to ensure credit procedures are consistently followed.
- Prepare monthly credit reports, aging summaries, reconciliations, and bad debt provisions.
- Ensure compliance with Saudi regulations, accounting standards, company policies, and internal audit requirements.
- Maintain accurate credit and billing records using hotel financial systems such as Opera, Sun Systems, and Micros.
- Identify opportunities to improve credit control procedures, collection efficiency, and financial reporting.
- Support financial audits by maintaining complete and accurate documentation.
- Provide guidance and training to relevant departments on credit policies, billing procedures, and financial controls.
- Report credit performance, outstanding balances, and potential financial risks to the Director of Finance.
Qualifications
- Bachelor's degree in Accounting, Finance, or a related field.
- Minimum 5 years of experience in hotel accounting or finance, including at least 2 years in a supervisory or managerial role.
- Previous experience in luxury or lifestyle hospitality is preferred.
- Strong knowledge of credit control, accounts receivable, collections, and financial reporting.
- Good understanding of IFRS, Saudi financial regulations, and internal financial controls.
- Experience with hotel financial systems such as Opera, Sun Systems, and Micros.
- Strong analytical, organizational, and problem-solving skills with excellent attention to detail.
- Excellent communication and interpersonal skills, with the ability to work effectively across departments.
- Ability to handle confidential financial information with professionalism and integrity.
Job Category: Finance
Job Type: Permanent
Job Schedule: Full-Time
