About
In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. As a CO+I CE Field Service Engineer (FSE), you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services, including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.
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Our infrastructure comprises a large global portfolio of more than 100 datacenters and 1 million servers, supporting services for over 1 billion customers and 20 million businesses in more than 90 countries worldwide. With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve to meet the ever-changing business demands that solidify Microsoft as a world-class cloud provider.
Work Conditions
- Microsoft on-site only
- Full-Time
- Travel: 0-25%
Responsibilities
As a successful CO+I CE Field Service Engineer, your success will be measured by:
- Ensuring compliance with data center business units and service-level policies.
- Overseeing the day-to-day operations and maintenance of mechanical and electrical equipment in our leased datacenters.
- Reducing high-impact and human-error Critical Environment (CE) incidents year over year.
- Supporting the delivery of the Datacenter’s Emergency Preparedness and Response plans and acting as an escalation point for all facilities-related issues.
- Coordinating, planning, scheduling, and supervising CE audits and compliance verification as needed.
Qualifications
Required Qualifications:
- High School Diploma or equivalent AND 2+ years of industry experience in a datacenter or other critical environment facility, OR 3+ years of industry experience with college coursework.
- Ability to meet security screening requirements.
Preferred Qualifications:
- 3+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU).
- Bachelor’s Degree or Technical College certification in mechanical or electrical engineering.
- Experience working on large-scale CE projects.
- Experience with the operation of IT infrastructure (Servers, SANs, Networking, etc.).
Benefits
- Industry-leading healthcare.
- Educational resources.
- Discounts on products and services.
- Savings and investments.
- Generous time away.
- Opportunities to network and connect.
